Getting Started

You are welcome at iHope. Call us at 843-702-0323 to schedule an intake session today. Then come here to find your intake form, policies documents, and learn more about what to expect in your first session. 

What to expect at iHope

When you call iHope, we will talk to you briefly about what you are looking for in counseling, and will recommend a counselor based on your request and availability. If you would like to move forward, we’ll schedule a first appointment.

When you arrive, you’ll park in the back and walk around to the front door to enter the building. Our lobby is set up to be comfortable, relaxing, and safe.

In the first session, you will spend time with your counselor getting to know each other, identifying your concerns and goals, and establishing a safe professional relationship for moving forward in counseling. Your counselor will review their Informed Consent, so that you know what the counseling process will be like and understand confidentiality, their educational background and qualifications, the fee structure, and more. Your counselor will also review your intake form so that they can begin to understand how we can be most helpful to you.

Every session then closes with identifying the next scheduled session and coming back to the front office to handle payment. (In future sessions, you’ll pay when you arrive, before going into your session.) Our counselors, staff, and volunteers will all respect your privacy and will strive to make sure you feel comfortable and welcomed.


 Required Intake Paperwork

Have you scheduled your first appointment with iHope? We are excited to meet you! Go to this page to download the paperwork that you’ll need to review and fill out before your first session. It is a legal requirement to complete this paperwork before starting counseling, so make sure that you can complete it ahead of time, or let us know you’ll arrive 20-30 minutes early for your first appointment to complete it then.


Pay Structure

Session fees are based on the credentials of your counselor and range from $40-$60 per hour. A Ministry Support discount of 10% is available.

$60/hour ~ Licensed Professional Counselors
$50/hour ~ Pastoral counselors and Licensed Professional Counselor Interns
$40/hour ~ Graduate student interns (under supervision of a licensed professional counselor)

Insurance: iHope is not set up to file insurance claims. If you would like to submit for reimbursement yourself, our counselors would be considered “out of network” and we are happy to provide an itemized bill that includes all information necessary for your insurance provider. iHope cannot guarantee insurance reimbursement from your provider. Please know that using your health insurance will require a diagnosis of a mental illness. 

Payment is due when you arrive for session. Our cancellation policy requires 24-hour notice of cancellations or rescheduling, or we will need to bill you for the full amount of the missed session. This ensures that we can best utilize our space and time to serve as many clients as possible.

 


Still have questions?

Check out our Frequently Asked Questions page for more information.